Limited Warranty

Last updated: August 7, 2026

EYEURL eyewear purchased through EYEURL.com is covered against manufacturing defects for 90 days from the date of purchase. Proof of purchase is required.

What Is Covered

This limited warranty covers defects in materials or workmanship that were present under normal intended use. If a claim is approved, EYEURL may repair the item or replace it with an available comparable style or color.

What Is Not Covered

This warranty does not cover normal wear and tear, scratched lenses, lost screws, accidental damage, loss, improper care, misuse, unauthorized modification, or damage caused by improper or unreasonable use.

How to Make a Claim

Email eyeurlcustomer@gmail.com and provide:

• Your order number.
• The name, address, phone number, and email address associated with the order.
• A description of the problem and how it occurred.
• Clear photos showing the claimed defect.

Do not return the product unless our customer-service team asks you to do so. If a return is required for an approved claim, we will provide the return instructions and any applicable prepaid shipping label directly.

Claim Processing

Processing time depends on the information supplied, product availability, and whether the item must be returned. Please allow up to 4–6 weeks for complex claims. Repair or replacement does not restart or extend the original 90-day warranty period.

Legal Rights

This limited warranty gives you specific legal rights. You may also have other rights under applicable law, which vary by location and are not limited by this warranty where they cannot lawfully be excluded.

Contact

For warranty questions, email eyeurlcustomer@gmail.com or call +86 18758757060.